Last Updated: July 5, 2026
EnhDme (operated by Kevin's Caregiver Network LLC) sells select products that are classified as prescription medical devices. This policy explains how EnhDme verifies and fulfills orders for these specific items. By purchasing a prescription item from www.enhdme.com, you acknowledge and agree to the terms outlined below.
1. Products That Require a Prescription
Certain products sold on our storefront — including CPAP/BiPAP machines, oxygen concentrators, and related prescription-only supplies — are FDA-regulated prescription devices. Federal law requires a valid prescription from a licensed physician or qualified healthcare provider before these items can be dispensed. These products cannot be purchased or received without a verified medical order.
2. Certified DME Specialist Oversight
EnhDme fulfills prescription items under the professional oversight of Kevin Lambing, a Certified DME Specialist (CDME) credentialed by the Board of Certification/Accreditation (BOC) of Owings Mills, Maryland — Certificate No. C74482. Our role is to confirm that every prescription-required order is supported by a valid, verifiable medical script before it is released to fulfillment.
3. Our Verification Process
For every prescription item, EnhDme follows a strict validation process, without exception:
- Prescription Required: We require a copy of a current, valid prescription for the specific item ordered.
- Physician Verification: We verify the prescription directly with the prescribing physician's office to confirm authenticity.
- Order Hold: Your order is placed on hold and is not shipped until verification is fully complete.
- No Unauthorized Release: EnhDme will not release, ship, or dispense any prescription item until verification has been successfully completed.
4. How to Submit Your Prescription
You may submit a copy of your prescription by emailing it securely to customerservice@enhdme.com, sending a fax to +1 (360) 585-6308, or by calling us at +1 (888) 364-3630 for direct assistance. Because standard email is not a fully secure method of transmission, any document you send by email is sent at your own discretion; secure fax is offered as an alternative.
5. Privacy of Your Prescription Information
Any prescription or related health information you provide is treated as protected health information. EnhDme limits access to these records to authorized staff, stores them securely, and uses them strictly to verify and fulfill your order. We do not sell or share this information, except as necessary to complete verification or as required by law.
6. Questions
If you have a question about whether a specific product requires verification, or about the status of a verification already in progress, please contact us before purchasing.
7. Contact Information & Identity Transparency
- Trade Name: EnhDme
- Legal Name: Kevin's Caregiver Network LLC
- NPI: 1831034107
- Email: customerservice@enhdme.com
- Phone: +1 (888) 364-3630
- Fax: +1 (360) 585-6308
- Physical Address: 808 20th Ave N, Columbus, MS 39701
Prescription Notice: CPAP/BiPAP machines, oxygen concentrators, and other prescription-only devices sold by EnhDme require a valid prescription. EnhDme will not dispense these items without verifying the prescription with the prescribing provider.
Reseller Disclaimer: EnhDme is an independent retailer and reseller of durable medical equipment. Each product's quality, regulatory safety standards, and compliance remain the sole responsibility of its respective third-party manufacturer, and not of EnhDme or Kevin's Caregiver Network LLC.